CIO Blogs
Must-read commentary from expert contributors
5 ways to reduce compliance costs with AI and automation
Increased use of AI can drive efficiencies and reduce costs in compliance management. Here's what that means for CIOs in highly regulated industries.
Only engaged service teams can deliver next-level customer loyalty in an era of uncertainty
Aligning service innovation, agent capabilities, and customer expectations provides a transformative opportunity to foster loyalty and drive business growth.
5 hidden costs of working with alt data
Alt data offers enterprises the opportunity to gain competitive advantage, but the costs of integrating it into business workflows may be more than you think.
From CIO to COO at DXC Technology
Because everything DXC was doing operationally involved technology, DXC’s CEO saw then-CIO Chris Drumgoole as the perfect candidate for the COO position.
5 tips for building your innovation ecosystem
If it’s innovation you’re after, look beyond the brand names. Chances are, they’re not as innovative as you may think.
Veteran CIO Neal Sample: All architecture is wrong
The business executive, technologist, and former champion debater explains why you should go where the data takes you and how to avoid getting too invested in your ideas.
New US CIO appointments, May 2022
Congratulations to these “movers and shakers” recently hired or promoted into a new chief information officer role.
Dow CDO Chris Bruman: We needed a new approach to data quality
By positioning IT at the center as a solutions hub where business units are data owners, Dow's IT organization can respond more quickly to deliver business and customer value.
5 tips for making hybrid work in IT
If you, your leadership, or your team has been unsure of how to define and roll out a hybrid work environment, you too have experienced the Great Hybrid Confusion. Here are some tips that may be of help.
How Kaiser Permanente IT shifted from order taker to influencer
With the pandemic as a burning platform, CITO Diane Comer identified and developed a set of competencies that would enable her team to “lean in” and act quickly for future success.
Scrumfall: When Agile becomes Waterfall by another name
Businesses reasserting outdated development principles are undoing not only the promised product benefits of Agile, but also its human-centric principles. It’s time to recommit.
Secrets of future-ready tech leaders
Learn how business-driven CIOs are updating their leadership playbooks for the future of work.
Eash Sundaram: CIOs offer much-needed expertise to PE-owned businesses
The former chief digital and technology officer of JetBlue discusses his new private equity operating partner role, and why PE firms are increasingly bringing CIOs into their firms and portfolio businesses.
The unfulfilled promise of automation: DNA matters
Process automation brings much-needed efficiencies, but enterprise DNA is essential for the long-term strategy, ensuring business resiliency and innovation.
CIOs can and should play a pivotal role in ESG strategy
The ability to provide transparent, data-driven insights and measure progress toward objectives makes the CIO critical to the success of any ESG strategy.
How data from IoT devices is changing supply chain analytics
A variety of technologies are coming together to fast-track supply chain digitization and other innovations.
Corporate defenses must step up to meet a changing geopolitical landscape
IT and security teams must stay more vigilant than ever to protect against threats from both from the hacker community and government-backed organizations.
Business continuity planning: A proactive approach to threat management
Assessing the threat landscape and putting a plan in place can help you build operational resiliency against geopolitical and other potentially disruptive events.
At Black & Veatch, a new IT operating model enables digital opportunities
CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses.